What is Positive Response?
Positive Response is the third leg of the “locate wheel” where the Utility/Locator informs the requester that the locate has been completed.
Who participates in Digline’s Positive Response service?
Idaho does not mandate the utilization of a Positive Response service, as such, participation in Digline’s Positive Response service is voluntary. There are three different classifications for Digline Members involved with Positive Response.
- Participates in Positive Response via Digline’s provided service – (Default Ticket Status = “No Response”)
- Does not participate in Digline’s positive response service – (Default Ticket Status = “Does Not Report”)
For information on which Utilities participate in Positive Response, login and refer to your locate request “Responses” tab or contact the Utility Owner directly.
*If you are a Digline Member Utility using an alternate method of Positive Response and would like to receive programming documentation on connecting your current service to Digline’s Positive Response service please contact Digline’s Administrative Staff
